A Personal Note about our History
I founded KConway Physical Therapy, Inc. in 2007 after leaving my job of sixteen years at the outpatient physical therapy facility at our local hospital. I have lived in this area for most of my life and I wanted to give my community a different choice when it came to their rehabilitative needs.
From the time we opened until today, every patient has counted. Our bottom line has always depended on treating each patient as a referral source and to that end, tracking their happiness and clinical outcomes. Our staff is fully trained and understands our company’s expectations to put our patients first and to please our patients. During our first year in business, most of our patients were my relatives, friends, and patients from the past that found my new clinic. Through excellent clinical outcomes and years of living in this area, I have developed wonderful relationships with the local surgeons, doctors, nurses, and lawyers. They refer clients to us because they know I will personally make sure our staff takes care of them. This has allowed our company to experience continued growth and much success.
Our culture is and always has been about providing excellent customer service and we go out of our way to go the extra mile to take care of our patient’s needs. We offer hours until 7:00pm for patients that commute long distances out of our county. We call our patient’s the day after their initial evaluation to see how they’re feeling and ensure that any questions or concerns they may have are addressed. Our patients give us the highest compliment by referring their neighbors, friends, and family; and they have become one of our best referral sources.
Thank you for your interest in our facility. My staff and I look forward to serving you.
Kirk Aris Conway, P.T., D.P.T.